客房英语视频
㈠ 酒店客房部英文缩写的意思。
OC occupied and clean
OOO out of order
ED expected departure
VC vacant and clean
C\O check out
VD vacant and dirty
DND do not disturb
S\O sleep out
CM 国际标准酒店制管理系统(PMS)中无此种预订代码
GO 国际标准酒店管理系统(PMS)中无此种预订代码
L\B light baggage
LSG long-staying guest
EB extra bed
C. cradle
VIP very important person
HU house use
COMP RM. complimentary room
你们酒店用的国内的管理软件吧,CM和GO是软件提供方自己杜撰的,国际上没这种代码。
标准的代码
预订房 DI:Due In
预退 DO:Due Out
㈡ 酒店客房英语
Hotel Room
英 [həʊˈtel ruːm] 美 [hoʊˈtel ruːm]
旅馆房间;酒店客房;酒店房间;客房。
room
英 [ruːm] 美 [ruːm]
n.房间;室;有…回室的;有…个房间的;客房。
v.租房;合住。
.
托妮答在离阿茨费尔德不远的一家宾馆订了一个房间。
(2)客房英语视频扩展阅读:
room的用法:
room的基本意思是“房间,室”,常指单人住户使用的房间,不仅可指住宅楼里,而且也可指公共宿舍,或旅馆里的单元房间,有时还指公共厨房和其他公用设施的房间。是可数名词。
room的另一个意思是“空间,地方,余地”,用于比喻时可指“机会”,是抽象名词,不可数,其前不可加冠词,谓语动词应用单数形式。
room可用动词不定式作定语,但不可用动名词作定语。
rooms还可作“住所”解。the smallest room的意思是“室内的厕所”,多用于英式英语的口语中。
㈢ 客房英语
a guest room
a hotel room
㈣ 各种房间的英文
房间:room;
单人房间:a single room;
双人房间:double room;
起居室:living room;
卧室:bedroom;
一套房间:a suite。
(4)客房英语视频扩展阅读
关于房间的英语单词有:kitchen、bathroom 、bedroom、sickroom、study等等。
1、kitchen 英['kɪtʃɪn; -tʃ(ə)n] 美['kɪtʃɪn]
n.厨房;灶间;(全套)炊具
例句:I was in mykitchen, baking.
我在厨房里烤面点。
2、bathroom 英['bɑːθruːm; -rʊm] 美['bæθrum]
n. 浴室;盥洗室;(带抽水马桶的)厕所;卫生间
例句:I've got my ownbathroom.
我有了属于自己的浴室。
3、bedroom 英['bedruːm; -rʊm] 美['bɛdrum]
n. 卧室
例句:Felicity'sbedroomwas Spartan but functional.
费利西蒂的卧室简朴却实用。
4、sickroom 英[ˈsɪkˌrʊm] 美[ˈsɪkˌrʊm]
n. (日常意义上的)病房;(学校等的)医务室
例句:Gilian is nursing Gavin hand and foot in the sickroom.
吉莉恩正在病房全力护理加文。
5、study 英['stʌdi] 美['stʌdi]
n. 书房;研究;学习;学科
例句:She secludes herself in her study to work.
她把自己关在书房里埋头研究。
㈤ 酒店客房常用英语有哪些
酒店客房常用英语-唤醒服务-up Call Service.
A:客房服务,我能为您做些什么吗?
A: Room service, can I help you?
B:我们早要去纽约,因此我想让你们明天早上叫醒我。
B: I’m going to Newyork early tomorrow morning. So I would like
to request an early morning call.
A:没问题,那么您想让我们明天早上什么时候叫醒您?
A: No problem, at what time would you like us to call you
tomorrow morning?
B:请在明早6阒印?
B: At 6 sharp tomorrow morning, please.
B:请用电话叫醒,我不想吵醒邻居。
B: By phone, please. I don’t want to disturb my neighbors.
A:好的,那么我们明早6点叫醒您。
A: OK. So we will wake you up at 6:00 tomorrow morning.
A:你好,我想要办理入住。
A: Hello, I would like to check in, please.
B:您在我们这里预定客房了吗?
B: Do you have a reservation with us?
A:是的,我在你们酒店预订了今晚的房间。
A: Yes, I booked a room here for tonight.
B:请问您的尊姓大名?
B: May I have your name, please?
B:请让我看一下您的护照好吗?
B: May I see your passport, please?
A:可以,这里给你。
A: Ok, here you are.
B:我们为您保留了001房间。
B: We have Room 001 reserved for you.
B:请您填一下这份来客登记卡。
B: Would you mind filling in his form, please?
A:好的。
A: All right.
B:请您在上面签上您的姓名,好吗?
B: Could you sign your name here, please?
A:可以了吗,先生?
A: Will that be all right, sir?
B:好了,祝您在我们酒店过得愉快。
B: Yes, I hope you’ll enjoy your stay in our hotel.
------------------------
欢迎和问候语:
1、Good morning(afternoon , evening) , sir(madam)
早上(下午、晚上)好,先生(夫人)。
2、How do you do?
您好!(初次见面)
Glad to meet you .
很高兴见到您。
3、How are you?
您好吗?
Fine , Thanks . And you ?
很好,谢谢。您好吗?
4、Welcome to our hotel (restaurant , shop).
欢迎到我潜龉荩ú吞?⑸痰辏├础?
5、Wish you a most pleasant stay in our hotel .
愿您在我们宾馆过得愉快。
6、I hope you will enjoy your stay with us.
希望您在我们宾馆过得愉快。(客人刚入店时)
I hope you are enjoying your stay with us.
希望您在我们宾馆过得愉快。(客人在饭店逗留期间)
I hope you have enjoyed your stay with us.
希望您在我们宾馆过得愉快。(客人离店时)
7、Have a good time!
祝您过得愉快!
电话用语:
8、**hotel , front desk . Can I help you?
**饭店,前厅。您找谁?
9、Sorry , I’ve dialed the wrong number .
对不起,我拨错号了。
10、May I speak to your general manager?
能和你们总经理说话吗?
Speaking.
我就是。
11、Sorry , he is not in at the moment .
对不起,他现在不在。
Would you like to leave a message ?
您要留口信吗?
12、Pardon.
对不起,请再说一遍,好吗?
I beg your pardon.
对不起,请再说一遍,好吗?
祝贺语:
13、Congratulations!
祝贺您!
14、Happy birthday!
生日快乐!
15、Happy new year!
新年快乐!
16、Merry Christmas!
圣诞快乐!
17、Have a nice holiday!
假日快乐!
18、Wish you every success!
祝您成功!
答谢和答应语:
19、Thank you (very much) .
谢谢您(非常感谢)。
20、Thank you for your advice (information , help)
感谢您的忠告(信息、帮助)。
21、It’s very kind of you .
谢谢,您真客气。
22、You are welcome .
不用谢。
23、Not at all.
不用谢。
Don’t mention it .
不用谢。
24、It’s my pleasure .
非常高兴为您服务。
(With pleasure.)
(My pleasure.)
25、I am at your service .
乐意为您效劳。
26、Thank you for staying in our hotel.
感谢您在我们酒店下榻。
27、I’m sorry .
很抱歉。
28、Excuse me .
对不起。
29、I’m sorry ,It’s my fault.
很抱歉。那是我的过错。
30、Sorry to have kept you waiting .
对不起,让您久等了。
31、Sorry to interrupt you .
对不起,打扰您了。
32、I’m sorry about this.
对此表示抱歉。
33、I apologize for this.
我为此道歉。
34、That’s all right.
没关系。
35、Let’s forget it.
算了吧。
征询语:
36、Can(May)I help you?
我能帮您什么吗?
Yes, please.
好的。
37、What can I do for you .
我能为您干点什么?
38、Is there anything I can do for you ?
有什么能为您效劳的吗?
39、Just a moment , please.
请稍等一下。
40、May I use your phone?
我能借用您的电话吗?
Certainly.
当然可以。
Yes, of course .
当然可以。
指路用语:
41、Go upstairs/downstairs.
上楼/下楼。
42、It’s on the second (third) floor .
在二(三)楼。
43、Excuse me.
对不起。
Where is the washroom (restroom, elevator)?
请问盥洗室(休息室、电梯)在哪儿?
This way ,please.
请这边走
Turn left /right.
往左转/右转。
45、It’s in the lobby near the main entrance.
在大厅靠近大门。
46、It’s in the basement at the end of the corridor.
在地下室走廊尽头。
提醒用语:
47、Mind/(Watch)your step.
请走好。
48、Please be careful.
请当心。
49、Please don’t leave anything behind.
请别遗忘您的东西。
50、Don’t worry.
别担心。
51、Take it easy.
放心好了。
52、Please don’t smoke here.
请不要在这边抽烟。
告别语:
53、Goodbye.
再见。
54、See you late.
再见。
55、Good night .
晚安。
56、See you tomorrow.
明天见。
57、Goodbye and thank you for coming.
再见,谢谢您的光临。
58、Goodbye and hope to see you again.
再见,希望再见到您。
59、Have a nice trip!
一路平安!
60、Wish you a pleasant journey! Good luck!
祝您旅途愉快!祝您好运!
前厅:
1、Have you a reservation?
您预定过了吗?
2、May I know your name and room number?
您能告诉我您的名字与房间号吗?
3、Here is your room key.
给您房间钥匙。
4、Please pay at the cashier’s desk over there.
请去那边帐台付款。
5、Are these your baggage?
这些是您的行李吗?
May I take them for you?
我来帮您拿好吗?
客房部
6、Housekeeping .May I come in?
客房服务员,我可以进来吗?
7、Leave your laundry in the laundry in the laundry bag behind the bathroom door.
请把要洗的东西放在浴室门后的洗衣袋中。
8、I hope I’m not disturbing you.
我希望没有打扰您。
9、One moment ,madam. I’ll bring them to you right away .
等一会儿,夫人。我马上送来。
10、I’ll send for an electrician( doctor , ……)
我给您请电工(大夫……)。
餐饮部:
11、Sit down , please .Here is the menu.
请坐,给您菜单,先生。
May I take your order ,sir?
您要点菜吗?
12、What would you like to have ,coffee or tea?
您要喝咖啡还是茶?
13、Would you like to have any wine with you dinner?
您用餐时要喝点酒吗?
14、Service hours are:
(餐厅)供应时间是:
7:00a.m.to 9:00a.m.for breakfast.
早餐7点到9点。
11:30a.m.to1: 30p.m.for lunch.
午餐11点半到1点半。
6:30p.m.to 8:30p.m.for dinner.
晚餐6点半到8点半。
15、Here is the bill. Please sign it.
这是您的帐单,请签字。
销售用语:
1、What kind of rooms(foods) would you like to have?
您需要什么样的房间(吃什么样的菜)?
2、Here is a brochure of our hotel and tariff.
这是介绍我们饭店的小册子和价目表。
3、We’ll give you a 10%(ten percent ) discount.
我们给您九折优惠。
4、We’ll offer tour guides complimentary breakfasts.
我们给陪同提供免费早餐。
5、We accept your terms.
我们接受您的条件。
公关用语:
6、May I introce myself?
让我介绍我自己。
7、May I present you a litter souvenir?
请接受我们的一点小纪念品。
8、Let’s drink to our friendship!
为我们的友谊干杯!
9、Let me propose a toast to the health of our guests!
建议为在座客人的健康干杯!
10、Cheers!
干杯!
(Bottoms!)
征求意见用语:
11、How do you like Chinese food?
您喜欢中国菜吗?
12、What do you think of our service ?
您对我们的服务有什么意见?
13、Thank you for your comments(compliment, suggestions).
谢谢您给我们提的意见(赞扬、建议)。
14、I’m afraid it’s against the hotel’s regulations.
这是违反饭店规章制度的。
15、In our hotel we don’t accept tips.
我们饭店是不收小费的。
It’s our pleasure to serve our guests well.
我们为能为客人服务好而感到高兴。
Thank you all the same.
然而,还是要谢谢您。
16、I’m afraid you’ll have to pay for thedamage.
您必须赔偿。
17、Thank you for telling us about it.
谢谢您告诉我们
I’ll look into the mater right away.
我马上去处理这件事情。
18、Iassure you it wont happen again.
我保证此类事情不会再发生。
19、Please don’t worry ,sir (madam)
先生(夫人),请不必担心。
I’;; send someone up to your room right away.
我马上派人到你的房间去。
20、I can’t guarantee anything ,but I’ll try my best.
我不能保证,但我会尽力而为。
21、What can I show you.
您要买什么?
22、How do you like this fashion (color ,size ,design )?
您喜欢这种款式(颜色、尺寸、图案)吗?
23、The extra large size of this color is out of stock.
这种颜色的特大号已经卖完了。
Please try us again tomorrow.
请明天再来看看。
24、They are altogether 175(one hundred and seventy-five) yuan.
共计175元。
You may pay in cash or with credit card.
您可以付现金也可以用信用卡。
25、You have made a good choice, you have very good taste.
您真会买东西。您眼力真好。
㈥ 这个房间可以作为一个客房英语
Life is like a room and generosity is its window.
Sunshine can go through the window into the room, lighting the full space with love.
㈦ 急求一篇关于酒店客房部介绍的英文段落
防火措施
Please pay attention to fire prevention measures following a guest of the Fire Code:
1.请勿在床上吸烟。 1. Do not smoke in bed.
2.请勿在灯罩上烘干衣物。 2. Do not dry clothes on a lampshade.
3.请勿将烟灰倒在垃圾桶内。 3. Do not ash fell to the stbin.
4.请勿让儿童玩火柴。 4. Do not let children play with matches.
5.除电须刀、手机充电器、吹发器外,禁止在客房使用任何电器,如不需使用电器时,请将电卡拔出。 5. In addition to CLP is a knife, cell phone chargers, hair blowing, prohibits the use of any electrical appliances in the room, such as the use of electrical appliances when not required, please unplug the power card.
6.客房内供应电压为220伏特,错误的使用电器容易引起电源中断或火警。 6. Room supply voltage is 220 volts, the error likely caused by the use of electrical power failure or fire.
7.请与睡前或外出前将电视关上。 7. Please before going to bed or go out before the TV off.
8.若有任何可疑燃烧气味或烟冒出,应致电2237或2236通知服务台。 8. If there is any suspicious burning smell or smoke emitting from 2237 or 2236 should call the help desk notice.
如发生火灾: In the event of fire:
1.保持镇静。 1. To stay calm.
2.用衣物或湿毛巾等物捂住口鼻,低姿前进,以防吸入烟气。 2. With wet towels and other items of clothing or cover your mouth and nose, low-tzu forward, to prevent inhalation of smoke.
3.服从救援人员指挥。 3. To obey the command rescue personnel.
4.立刻疏散至最近安全出口,迅速沿楼梯疏散。 4. Immediately evacuated to the nearest safe exit and quickly along the stairs to evacuate.
请注意: Please note:
为保障宾馆及各宾客安全,任何人是因违反上述安全规定而引致火警者,将需负刑事责任及按值赔偿宾馆一切损失。 To protect the hotel guests and the safety of any person because of violation of safety regulations caused the fire, they will be required to bear the criminal liability and compensation in accordance with the value of hotels all losses. 本宾馆恳请贵宾忠诚合作,务使xx宾馆成为一家安全的宾馆。 The hotel guest loyalty to urge co-operation to ensure the safety of xx hotel as a hotel.
客房部介绍 英文段落
We Haikou Hainan Airlines International Hotel for the garden floor, Y-shaped building, located in the center. In January 11, 1992 officially open January 18, 2001 as four-star hotel, until June 1, 2005 HNA Group officially took over. It has 15 floors, a total area of 50,000 square meters. House for 3-7 rooms, 8-15 to make way for office buildings, 15 buildings for the management of our hotel. Restaurant The hotel features Asia, Hong Kong Global Ningna good restaurants, garden restaurants, cuisine, respectively, Japan and South Korea, the main influx of Cantonese and Western food. In order to meet the needs of the guests, the hotel also added a swimming pool, gym, sauna and other services. To arrive at the airport from the hotel about 30 minutes by car, bus airport vicinity, which is very convenient, welcome you come to stay, we will provide the best quality service. Thanks!
xx宾馆 xx Hotel